Telephone System Support Comes In Handy For All Business Types and Sizes

At Midland Telecom Networks Ltd, we understand that your telephone system is the lifeline to your business. For most companies, it is the dominant network for internal and external communications. Modern technology facilitates a variety of avenues for customers to connect with businesses. However, research shows that the option to call is still valued by customers. Indeed for some, it is the only viable method of communication. In order to ensure your telephone system remains reliable, and to protect against any losses you might incur as a result of a fault, it is worth investing in telephone system support services.

At Midland Telecom Networks Ltd, we offer telephone system support packages from as little as a few pounds per month. Some of the most common faults we encounter are:

• The phone system locks when it receives a voicemail message
• The system indicates the line is busy when staff are actually available
• Numerous dropped calls
• The telephone system receives incoming calls but cannot make outgoing calls
• The line cracks, having a detrimental effect on the quality of the sound
• Calls failing to go through to portable handsets
• A need to press 9 twice before dialling out
• A bad line; callers cannot hear properly

Our skilled engineers can repair these, and many other faults you might encounter with your telephone system. They are manufacturer trained and approved to install and repair telephone systems from all of the major manufacturers. We can offer maintenance and support services for both old and newer telephone systems. With a variety of packages available, our support customers can benefit from fully managed telephone systems with 24/7 support. For non-support customers, we can provide emergency engineers onsite within four working hours. However, this service will be charged at an hourly rate plus call-out fee. Our telephone system support services are a cost-effective option that gives you peace of mind. If you would like to find out more about the support services we offer, then call us today for more information.