Monday, May 11, 2015

How to Choose a Business Phone System?

With the advent in new technologies, there are increasing numbers of options available for business communication between clients and employees. Nevertheless, telephone never suffers in the midst of growing proliferation of email, sms, social media and other communication. The telephone is and probably will remain the mainstream communication channel for businesses.

No matter what all companies need to have proper tools and solutions to compete in the contemporary challenging situations. To work efficiently and connect with clients and staff, the business telephone lines is the most convenient way of communication.

While small businesses could think about the smartphones to solve their purpose, but for a larger organisation, and even smaller ones also, a central business phone system gives a unified face to clients, staff and associates.

Understanding business phone systems
  • Landline Phone Systems – Landline system or Public Switched Telephone Network (PSTN) are analog communication system, runs via Telephone Company through traditional copper wiring.
  • VoIP Phone Systems work through an internet connection.
  • PBX or the Private Branch Exchange is the essential hardware to run a business phone system.
  • Hosted PBX is another form of private branch exchange that is hosted in the cloud.
Which phone system is right for your business

For Midland Networks, the decision must be based on the resources the business has then the nature of it. Very large companies generally prefer a centralized traditional phone system because they have their in-house personal infrastructure and maintenance department, and also it will be economically feasible for them.

Cloud-hosted VoIP is preferable for small to mid-size companies because of lower price and business class features, this system gives a boost for aspiring SMBs.

These days many businesses have started their mobile based or virtual operations. A cloud-based solution serves the purpose with a combination with mobility app with IP-based phones. It is an excellent source of communication for people to work from road or as a matter-of-fact from any place if internet is available.

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